Bungie said it’s working to resolve Destiny 2‘s stability issues, implementing fixes and introducing processes and systems to prevent such issues in the future.
Joe Blackburn, the game director for Destiny 2, detailed the measures that Bungie is taking to address the game’s stability challenges in a State of the Game post. Alongside numerous other updates covering everything from security to quality-of-life enhancements.
In the post, Blackburn explains how Season 21’s 7.1.5 mid-season update rolled out improvements that will set the stage for future updates. The rollout included new logs and metrics for a number of services and dashboard improvements that allow the Bungie Network Operations Center to more easily detect, escalate, and diagnose issues. The team has already used this to fix messaging that might have otherwise had to wait until next season. The team also introduced process improvements for deployments, monitoring, and escalations.
Blackburn says that as the team moves toward Season 22’s 7.2.0 update, it is doing internal “chaos testing” and is already using some data to make changes for the game’s next seasonal update. According to the post, the recent implementations impact more than 50 services that allow Destiny 2 to run. He then explained how the work planned throughout Season 22 would affect the team’s plans to tackle stability in the future.
“If 7.2.0 is focused on detecting and fixing current stability issues, the theme of 7.3.0 (Season 23 launch) will be helping to protect us against stability issues that might occur in the future,” Blackburn says. Those future changes will focus on things such as auto-recovery systems, ensuring the health of overall systems, and isolating systems from one another so that a failure of one doesn’t cause cascading effects.
Just over a month ago, Bungie shared some insight regarding stability issues that have heavily impacted the game in the weeks after the launch of Season of the Deep. Work on Bungie’s internal Claims data-tracking system implemented ahead of Destiny 2: Lightfall‘s launch caused an uptick in problems in the months after the DLC’s release. Periodically, large numbers of players found themselves unable to connect to the game, reporting error messages. These stability issues resulted in several instances in which Bungie took the game completely offline for emergency maintenance.
